Industry-Leading Support and Services

For more than 10 years, Tumbleweed has been providing companies and government agencies with the technology and services they need to safely conduct business online. Today, more than 1,000 organizations around the world rely on our powerful combination of best-of-breed products and world-class support to ensure that their email, file transfer, and Web interactions and transactions are reliable, efficient, and secure.

Tumbleweed Technical Support

As a Tumbleweed customer, you can expect our highly trained, responsive, and knowledgeable Global Support Engineers to work with you thought the various phases of your implementation, deployment and beyond. The Tumbleweed Support team not only guarantees customers have ready access to a world-class support network but also works to transfer crucial knowledge so that customers can run rapidly to achieve technical self-sufficiency.

Click on a link below to access Global Support documentation and to login to the Tumbleweed Global Support Portal, which includes our knowledge base, product documentation, technical bulletins, and more. Included in the links below are also process and procedure information, as well as files and guides that will provide you with additional details. Tumbleweed Global Support Guide Tumbleweed Security Advisory Policy Login to the Global Support Portal

Tumbleweed and Freightliner "I want to commend Tumbleweed support for their exemplary support and technical expertise provided to us on our EDI project. Tumbleweed Global support knows how to do Customer support right. The service was far beyond my expectations. The support team kept me informed on the status, and was very quick to solve my problem. I would highly recommend Tumbleweed products and Support!" Will Schmidt, Freightliner

Tumbleweed Services

The Internet is a tremendous business enabler. By providing resources that help our customers to rapidly deploy their solutions, we enable you to quickly eliminate security obstacles - so that you can immediately leverage the Internet to strengthen business relationships, increase productivity and drive revenue. We provide professional services and product training to help your organization to rapidly and effectively implement a secure messaging solution today -- while enabling you to extend our solution to address future business objectives. Our Professional Services Organization will help you:

• Achieve optimal and rapid deployment of Tumbleweed solutions
• Make the best use of Tumbleweed technology within your existing infrastructure
• Quickly and thoroughly capitalize on the benefits of secure communication