SFR

SFR, France’s number one high-speed mobile network, is a global operator that owns mobile and fixed infrastructures, and serves the general public, professionals, corporations, and other operators.  The telecom and mobile telephony industry is faced with perpetual change.  This change is characterized by quasi-ongoing application releases, of which there are more than 300 per month.  “Considering the volume of exchanges handled, it would be impossible for us to make these upgrades to our information systems without the help of a service provider,’ said Pierre Auguste, Director of Infrastructure Operation within SFR’s Division of Information System Operations.  Axway provides Managed Services for change and deployment, incident and problem management, 24/7 alerting, and maintenance in operational conditions.  At the same time, Axway helps to improve the quality of the service provided to SFR’s internal users and end users through better availability of the systems.