Inergy Automotive Systems, now fully owned by Plastic Omnium, is the leading Tier One supplier of plastic fuel systems to major automobile manufacturers around the world. Seeking to improve its EDI service offering, expand technical support capabilities, and handle ever-increasing message volumes, INERGY began to consider the advantages of moving to a SaaS operating model.
INERGY’s SaaS implementation of Axway TSIM has enabled the company to greatly improve EDI service levels and technical support. “We now have a stable platform that guarantees SLAs of 99.5 percent, and provides 24x7 technical phone support, including hardware, software, and all aspects of communication,” said Christophe Leffray, Global Production Systems Manager at INERGY. “We really appreciate the flexibility and simplicity of Axway’s Web EDTI/EDI feature. It saves us money, and it saves our partners money.”